FAQ

What is eCaptis?

eCaptis is a digital patient journey platform that automates the collection of PROMs, PREMs, and clinical data while delivering education, alerts, and reports to support better patient outcomes.

Who is eCaptis designed for?

eCaptis is used by:

- Hospitals
- Specialist practices
- Allied health clinics
- Rehabilitation programs
- Research programs
- Telehealth services

Why am I being asked about my symptoms or pain?

So your care team can understand whether treatment is improving your health.

What problems does eCaptis solve?

- Manual surveys and paperwork
- Poor patient follow-up
- Low PROM/PREM completion rates
- Lack of outcome tracking
- Time-consuming reporting
- Disconnected patient communication

Does eCaptis support PROMs and PREMs?

Yes. eCaptis supports validated PROMs, PREMs, and custom surveys, with automated scheduling and reporting.

Can we use our own questionnaires?

Yes. You can use:

- Standardised tools
- Custom surveys
- Research forms
- Internal assessments

Can surveys be scheduled automatically?

Yes. Surveys can be triggered:

- Before treatment
- After treatment
- At follow-up intervals
- Based on care pathways

Can we send education and content to patients?

Yes. eCaptis allows you to send:

- Educational content
- Care instructions
- Goal plans
- Reminders
- Follow-up messages

Still have questions? Check the help center or email us at Support@Example.com